The 13 Social Media Customer Service Stats You Must Know
Convince & Convert
DECEMBER 6, 2023
13 Social Media Customer Service Stats You Must Know 1. 54% of Customer Service Professionals Use AI or Chatbots According to Gartner, 54% of Customer Service specialists leverage a chatbot or AI tool for customer-facing applications. Getting personal can also go a long way in delivering exceptional experiences for customers.
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