BenchmarkONE

SEPTEMBER 16, 2021

A well-conceived knowledge base can act as a useful virtual self-service portal for your customers. If you’re confused about why you should invest time and effort into creating one, look at the following statistics: As per Forrester , customers prefer knowledge bases over all other self-service channels.

Knowledge Base 78

Knowledge Base Tips FAQ Content 78

Golden Spiral

APRIL 18, 2019

center for cutting-edge financial technology that includes a networking portal, The Venture Center accelerator, and education materials. 100 facts, figures, predictions and statistics surrounding the global cybercrime landscape. Bank Director Program. newsletter, online training courses, seminars, and publications. ICBA ThinkTECH.

Work Management 102

Work Management Marketing Management Research Organization 102

LEADership

AUGUST 13, 2015

supported by statistical evidence of this trend. Forrester had an insightful report on B2B Loyalty, the B2C Way—you can download it here. Do the same with your online portal, FAQ, online or offline kiosks, tutorial videos, mobile channels, demos and any other tool you use to support customers. Simplify and speed up.

Enterprise Management 40

Enterprise Management Work Management Marketing Management Service 40

TrustRadius Marketing

NOVEMBER 2, 2022

KnowBe4 has been named a leader in the Forrester Wave(™): Security Awareness and Training Solutions, Q1 2020 and #1 Support, #1 Usability and #2 Feature Set in the 2021 TrustRadius Awards. Multi-level portal administration. Portals – Curate collections and create personalized brand experiences. LEARN MORE. Overhead paging.

Enterprise Management 98

Enterprise Management Digital Asset Management Work Management Marketing Management 98