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New Forrester Research: B2B Should Use B2C Customer Loyalty Principles

Influitive

Deepen engagement to lock in loyalty. As Forrester analyst Emily Collins underscores, “B2B companies stand to benefit from three core tenets valued by B2C marketers, which have nothing to do with discounting, and everything to do with building a flexible, customer-obsessed loyalty strategy.” B2B Loyalty, The B2C Way.

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Why we care about B2C marketing: A guide for marketers

Martech

Business-to-business (B2B) marketing, on the other hand, refers to the marketing of goods and services to other businesses. B2B sales cycles tend to be longer (companies making software purchases, for example, will do extensive due diligence before investing in a product). Whereas, B2C transactions are often instantaneous or close to it. Processing.

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Feeling B2B in 2023 – Top 10 Reasons to Attend MarketingProfs B2B Forum

Top Rank Marketing

While there’s temptation to pass that saying off as a cliche, “research from Google and CEB has found that B2B customers are significantly more emotionally connected with their vendors and service providers than consumers.” Maybe “boring to boring”? trillion in 2023 through ecommerce alone? Statista ).

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Enhancing Your B2B Buyers’ Journey 

PureB2B

The increase in remote and hybrid working has acted as a catalyst for the digital transformation that was already well underway, requiring B2B vendors to adapt how they communicate with their potential buyers. With this set of common annoyances, what exactly are today’s B2B buyers looking for from their vendors? Read on to find out.

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Data Silos: The Hidden Barrier to Effective B2B Decision-Making

RDIGS

As a result, data remains locked within these legacy systems, creating silos that are difficult to bridge. Data silos can lead to inaccuracies in insights and decisions. When data is fragmented across different systems or departments, inconsistencies and discrepancies may arise.

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LeanData Q&A with Daniel Carpenter, VP of GTM Operations at VMware Carbon Black

LeanData

LeanData Customer VMware Carbon Black Wins Prestigious Forrester SiriusDecisions 2020 ROI Honor for Revenue Operations Transformation . Having a RevOps structure in place ensures that sales and marketing are in lock step on go-to-market strategy, planning and measurement, supported by insightful reporting and effective operating practices.

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6 Tips For a Successful Marketing Automation Implementation

Circle Studio

According to a recent report from Forrester , researchers predict that marketing automation software spending will grow to $25.1 So, what should you look for and how do you evaluate potential vendors? The pricing models of marketing automation vendors vary considerably. billion annually by 2023—up from $11.4 billion in 2017.