Remove help

Biznology

article thumbnail

How to improve sales with online chat software

Biznology

Forrester Research recently stated that 44% of online consumers are of the opinion that a live person in the middle of an online purchase is one of the most important features a website can offer. With live chat, customer support team becomes an invaluable resource for the company.

Software 163
article thumbnail

14 key facts on website speed and 4 top tips when it ‘s slow

Biznology

Forrester ). They require setup and testing but can be a big help with your website recognizing and quickly processing the many elements it has to. Two resources to help are: CSS Delivery Tool —it tells you how many external style sheets your website is using. Do your need help with yours ? Like this post?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

50 Facts about online consumer behavior not to ignore

Biznology

Forrester ). 80% of companies say they deliver “superior” customer service while only 8% of customers feel the same way ( Lee Resources ). Forrester ). Do these facts help you to better understand online consumer behavior? Does your business need help navigating online consumer behavior? Three Deadly Venoms ).

Buzz 80
article thumbnail

CMOs fail to go beyond brand awareness on LinkedIn

Biznology

He stated that “hopefully, we’ll provide useful resources that can help those who follow us perform better; and as a result, engender interest in the Xerox brand along the way.”. Forrester reports that 99% of leads don’t convert, and LinkedIn says 87% of leads don’t convert. That’s a lot of hopefuls.

article thumbnail

Chatbots in the Post-Pandemic Era

Biznology

She is designed to help lonely people by building their confidence. Replika’s Emma is a direct descendent of Eliza but she has evolved a good deal: Nobody has to feed her dictionaries: she improves her conversational abilities by talking with people and her AI Deep Learning capabilities help her understand quickly. There are about 1.5

article thumbnail

How to simultaneously attract new prospects and retain loyal customers

Biznology

B2B companies tend to focus more resources on attracting new customers than retaining current customers. Though the book was written to help families develop close relationships, I think our customers fall into similar categories. Choosing where to spend your energy and how to divvy up your time between the two can be challenging.

Pricing 80
article thumbnail

Keep consumers clicking on your online videos

Biznology

million words, according to Forrester Research. These metrics will help you better guide your video content campaigns moving forward and make it an even more effective marketing tool. She specializes on the topic of small business tips and resources. times faster than text alone. Photo via Flickr on Creative Commons.