Remove customer forecast

Paul Gillin

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IBMer: ‘Social Selling’ Is a Sales Process in Itself

Paul Gillin

Cognos and SPSS analytics were applied to better qualify opportunities and improve forecasting. I don’t think most senior sales executives have any idea how many people are behind the scenes creating reports and forecasts,” Burnette said. “If

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IDC: US Tech Firms Underestimate Emerging Market Opportunity

Paul Gillin

Reality: A wide range of customer needs exist. Misperception: Customers want itemized prices and mix and match the cheapest offerings. Reality: Increasingly sophisticated customers understand that packaged pricing is often a better deal. IDC Forecast. She listed five common misperceptions and realities.

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IDC Sees Massive Disruption From Industry’s Platform Shift

Paul Gillin

“If [technology companies are] going to drive large-enough volumes to support the revenue levels they’re used to, they’re going to have to drive the number of customers way up. You’ll need millions of customers in order to compete.”. IDC forecasts a five-fold increase in annual apps downloads to 137 billion by 2016.

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Direct Marketing Doesn’t Have to Suck

Paul Gillin

Is it any surprise that forecasters expect direct-mail marketing to decline nearly 40% over the next two years? Think Like the Customer. When you think in terms of what your customer wants, rather than what you need to sell, you create new channels of word-of-mouth awareness. Dump the Junk. And I do, nearly every day.

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Know Thy Customer

Paul Gillin

The result will be a transformation of corporate productivity fueled by deep insights into customer needs. That forecasting, operations research, data mining, data integration, reporting and statistics. Will new tools make analytics accessible to the common business person in the same way that spreadsheets made forecasting, accessible?

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Social Marketing Hangover

Paul Gillin

Stories of social media failures will become more frequent as practitioners realize that customer conversations are time-consuming to maintain and that peer conversations present as many problems as they do opportunities.”. They also must be backed by an organizational commitment to creating delightful customer experiences.

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Oracle’s Updated Social Media Policy

Paul Gillin

Your personal blogs that contain postings about Oracle’s business, products, employees, customers, partners, or competitors. Your postings about Oracle’s business, products, employees, customers, partners, or competitors on external blogs, wikis, discussion forums, micro-blogs (e.g., Twitter, social networking sites).