Companies Scramble to Report on COVID-19 Business Impact
Customer Experience Matrix
APRIL 1, 2020
Less easily predictable: supermarket and media conversion rates went down as consumers spent more time searching for something they wanted. Unlike Contentsquare, they found traffic was fairly flat but conversion rates jumped on March 15 and doubled by March 20. UK, and France. million product pages across 1,200 Web sites.
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