Paul Gillin

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So Excited About My Class Action Settlement

Paul Gillin

Google case arrived today. My settlement check in the CLRB Hanson v. The lawyers got $5.25 million and I got this. Any suggestions on how to spend it?

Class 50
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Skepticism on Gallup’s Gloomy Social Media Assessment

Paul Gillin

Gallup is a first-class research organization and its methodology was no doubt rock solid, but even Gallup admits that “question wording and practical difficulties in conducting surveys can introduce error and bias.” More than Marketing. The amusing results showed that very few had any idea (see video below).

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8 Data Points about the Importance of Customer Experience

Paul Gillin

Consider that the Fortune list of the world’s 10 most admired companies in 2013 includes seven that are renowned for excellence in that area: Apple, Google, Amazon, Starbucks, Southwest, Disney and FedEx. The world’s two most valuable brands – Apple and Google – are considered world-class.

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CIO Challenges Educators to Stay Relevant

Paul Gillin

If the goal is to get people excited about history, shouldn’t we study the history of Google?” With the social network expected to surpass 1 billion members sometime this summer, “Wouldn’t a class be popular that studied the sociology of Facebook?” Our young people are looking for complete convergence.

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Five Lessons From the Web 2.0 Summit

Paul Gillin

Summit in San Francisco and hear from some of the business leaders of the new Internet, including the CEOs of Google, Facebook, Yahoo! Summit</a> in San Francisco and hear from of the business leaders of the new Internet, including the CEOs of Google, Facebook, Yahoo! I had a chance to attend the recent Web 2.0 and Twitter.

Web 2.0 50
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Know Thy Customer

Paul Gillin

We’ve created a whole class of people who are willing to forensically spank you if you’ve made decisions wrong. Google CEO Eric Schmidt has said that Google has a lot more data than it ever uses because it would be creepy if they did use it. Is this a generational issue? There are 360 million Americans today.

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Five Tips to Make Your Writing Sparkle

Paul Gillin

If you can send your readers scurrying to Google to look up “bonobo,&# you’ve won. Here are a couple of others that I’ve used in recent classes: Fatal Distraction: Forgetting a Child in the Backseat of a Car Is a Horrifying Mistake. Remove Unnecessary Words. Is It a Crime?