Remove best prospect

Marketing Interactions

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Marketers Need a Mindset Reset for B2B Personalization

Marketing Interactions

Despite marketers’ best intentions, nearly half say delivering personalized and relevant content is a top business challenge. The outcome of one experience informs the best action that comes next. The question is: Is that next best action available and obvious to the buyer? But it’s not working out very well. Connection.

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B2B Marketers Go for a Win with Customer Retention

Marketing Interactions

Considering only 18% of companies rate their customer experience as excellent (best in class), improving retention programs can help you transform your customer relationships—and your revenue growth. There must be an even bigger reward for customer engagement than prospect engagement. After all, there’s more to lose….

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Buyer Context is the Key to Engagement

Marketing Interactions

Instead, if we say something like, “when using our solution, helpdesk teams find they can cut 3 steps out of a 10-step process, reducing ticket resolution time by 3 hours” – now your prospect can visualize what you’re talking about. That’s the key to compelling the decision to buy. Buyer Personas are the Key to Buyer Context.

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The Relevance Maturity Matrix Helps B2B Marketers Close the Gap

Marketing Interactions

It’s beyond time for B2B marketers to buckle down and do the work needed to become and stay relevant with their prospects and customers. From a marketing perspective, context is the set of facts, meaning or circumstances that define a prospect or customer’s intentions or needs in relation to an interaction or experience.

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Use B2B Buyer Personas to Gain Consensus on Objectives

Marketing Interactions

We’re still focused on our products and brands as the best option—for everyone who will listen. This role is now more important than ever. The enduring problem both B2B marketers and sellers have almost universally is self-focus. We push the sale instead of solving a problem and showing our buyers how to get the outcomes they need.

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B2B Tech Marketers Make the Shift From Funnels to Lifecycles

Marketing Interactions

In this blog, I’ll cover best practices for B2B marketers to make the shift from funnels to lifecycles to increase ROI and help your customers stick with you for the long run. One of the biggest challenges marketers face is understanding their prospects and buyers and breaking through the noise to engage them.

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Why Marketers Must Have Customer Conversations

Marketing Interactions

Website Analytics: Knowing which content on your website is visited by your prospects, buyers and customers is always useful for culling topics and trends and educational needs for buying. It’s great to understand the words and phrases that our prospects use to search for solutions to problems they need to solve that we can help them with.