Study: B2B Marketers Remain Focused on Customer Acquisition
KoMarketing Associates
AUGUST 3, 2017
The “B-to-B Loyalty Report” from Merkle shows that most B2B marketers (75 percent) are focused on acquiring new customers. Approximately 48 percent believe that spend-based pricing is what loyalty program members value most. To keep existing customers around, many B2B marketers are creating loyalty programs.
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