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Digging Into Customer Churn Data: A Guide to Better Retention

Zoominfo

The stress of onboarding new customers and keeping current ones is constantly exacerbated by the looming threat of high customer churn rates. When does churn become a problem? That’s why it’s crucial to compile, analyze, and build customer retention strategies with churn data. Customer Engagement in Reducing Churn.

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The Cost of Churn: How to Calculate and Mitigate Its Impact with Automation

SmartBug Media

This is especially true for software-as-a-service (SaaS) businesses, in which customer happiness directly influences the ability to minimize churn, drive recurring revenue, and achieve sustainable growth. So how can you calculate and reduce your churn rate? This is where automation can be a real game changer.

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What is Sales Efficiency and How Can Teams Improve It?

SalesIntel

One key metric to always be on top of and responding to is sales efficiency—a measure of how effectively your company converts resources into closed deals. In the following article, we’re going to do a deep dive into sales efficiency, how it is measured, what it measures and how to make it work for you. What is Sales Efficiency?

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Digging Into Customer Churn Data: A Guide to Better Retention

Zoominfo

The stress of onboarding new customers and keeping current ones is constantly exacerbated by the looming threat of high customer churn rates. When does churn become a problem? That’s why it’s crucial to compile, analyze, and build customer retention strategies with churn data.

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10 Sales KPIs Every SaaS Team Should Track and Measure

Scoop.it

No matter the industry you come from, though, whether it is sales, content marketing , or beyond, you probably know that when you’re working in SaaS, you need to constantly monitor and act on relevant data. Let’s take a look at the most important SaaS KPIs you need to monitor and act on in 2022 and beyond. Churn Rate.

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Is Your B2B Marketing Working? These 10 Metrics May Hold the Answer

Marketri

If traffic is high but leads are low, it’s likely your content isn’t engaging or relevant enough to drive buyers to act. Focusing your sales team’s time on SQLs is critical for two reasons: It improves their efficiency and increases your rate of converting leads to new business (our next metric). That assurance comes from data.

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How ABM strategies can accelerate marketing and sales velocity

Martech

“It’s a more efficient and effective approach to go after accounts than it is just one or two individuals.” “When it comes to pipeline acceleration, you’re hopefully improving your win rate with these [ABM] programs that you’re putting the surround sound type of campaigns around,” said Britt.