The Cost of Churn: How to Calculate and Mitigate Its Impact with Automation
SmartBug Media
AUGUST 4, 2023
This is especially true for software-as-a-service (SaaS) businesses, in which customer happiness directly influences the ability to minimize churn, drive recurring revenue, and achieve sustainable growth. So how can you calculate and reduce your churn rate? This is where automation can be a real game changer.
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