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13 influential marketing technology leaders

ClickZ

So without further ado here are our list of 13 (in no particular order) who we think are either respected industry guardians, or are making some noteworthy contributions to the marketing technology space: Scott Brinker (HubSpot). Des Cahill is head Customer Experience (CX) evangelist at Oracle. Tamara McCleary (Thulium).

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[UPDATE] 7 Customer Loyalty Programs That Actually Add Value

Hubspot

Did you know it costs a business about 5-10X more to acquire a new customer than it does to sell to an existing one? Not only that, but on average, current customers spend 67% more than new customers. Companies lose money on time and effort, and customers get no more value from the businesses to which they are "loyal.".

Loyalty 74
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What is marketing operations and who are MOPs professionals?

Martech

Marketing operations provides a 15% to 25% improvement in marketing effectiveness, as measured by ROI and customer engagement, according to McKinsey. The number of applications increased to 8,000 in 2020, from just 150 in 2011, according to chiefmartec.com’s Scottt Brinker in his latest Marketing Technology Landscape.

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The 'Ethics' You Didn't Know Existed in Design

Hubspot

After all, these are the areas of your company that prospects and customers might see most. At HubSpot, we encourage companies to nurture leads rather than using unethical or desperate marketing tactics to trick them into signing up for something. Our natural lead nurturing approach can be seen right on our blog. Image Source.

Ethics 100
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The Nifty 50 Top Women of Twitter for 2011

Webbiquity

Cheryl and I thought it would be a great idea to collaborate on this special social media project—and so the process began for creating the 2011 #Nifty50 List of Top Twitter Women. CMO with Siegel + Gale, a brand strategy, customer experience and design consulting agency in New York. Gail Nelson. gail_nelson. Gini Dietrich.

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These 7 Brands Take Personalized Marketing to a New Level

Hubspot

Those habits aren’t just limited to my writing process. The article details exactly what that information and accompanying process look like, and why psychology makes it easier for marketers to customize the messages they send us. Let your customers know that you understand them, without being intrusive. 1) Target.

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The Ultimate Guide to Entrepreneurship

Hubspot

Entrepreneurship is the process of starting (or improving upon) a business with the ultimate goal of making a profit. recession between 2008 and 2011, it has rebounded and is now back to pre-recession growth rates. source: HubSpot ). source: HubSpot ). Otherwise, you’ll need to go through a separate registration process.