Remove 2008 Remove Process Remove Purchase Remove Word of Mouth
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Regain Customer Loyalty With Content — an Interview With Jay Baer

ClearVoice

What about creating post-purchase content to keep the very customers we worked so hard to attract and win? If you successfully create content at the bottom of the funnel, post-purchase, it’s not strictly a question of customer acquisition versus customer retention. Fewer than 1 percent of businesses have word-of-mouth strategies.

Loyalty 102
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What marketers need to know about managing social media through an economic downturn

Sprout Social

A comparable 31% won’t complete their purchase, and 30% will buy from a competitor. This context will help make the risks and benefits of your requested resource more tangible throughout the approval process. She clearly remembers feeling frustrated in the face of budget cuts during the 2008 recession.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

Drive a strategy development process that results in a project vision, objectives, roadmap and success metrics. Each workshop is its own learning process. My advice - get people talking about the customer lifecycle from pre-consideration to post purchase. It strikes me that the word listening has sort of become tainted.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

After two-and-a-half years, iPhone app developers are getting fed up with Apple’s lengthy and often inconsistent approval process. The approval process for apps is a black hole,” says Tom Conlon of Popular Science. The app store approval process complaints are greatly exaggerated. Also, $0.30

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ClickInsights: How B2B marketers should forge customer relationships by providing compelling content?

Ambal's Amusings

Eccolo Media 2008 B2B Technology Collateral Survey. Chances are that the buyers of complex solutions have a lot to learn before they develop the knowledge and confidence they need to make the best purchase decision. Mitigating risk is one of the highest concerns when considering a complex purchase. Ardath Albee. Get Content.

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The Graying of Facebook, Research and Other Signposts for Social Media Maturity

B2B Marketing Savvy

Sure, campaign 2008 thrust Twitter on to the public stage, but what else? A Forrester research report must be purchased, but here’s several links that digest the topic and results for free: InsideFacebook. Twitter Power: Tweets as Electronic Word of Mouth. A Smattering of Social Media Maturity Proof Points.

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Demandbase: A New Twist In The Lead Management Automation Market

Online Marketing Institute

Users can query this widget to find out more about these visitors and decide if they want to purchase full business contact information. The main problems targeted are keeping the pipeline full of marketing-qualified leads and automating the process of nurturing demand not yet ready to buy. All thoughts are welcome!