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What Works - What Doesn't

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Enterprise Architecture in the Agile Era: Less Policing, More Coaching

What Works - What Doesn't

Modern agile enterprise architects start small, deliver value quickly, and collaborate with product teams. Within 15 months, half the time Jones reckons a traditional EA process would have taken, insights from SYNLAB’s EA effort are helping the €2.6 Who says EA is too rigid for transformation?

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5 ITSM hurdles and how to overcome them

What Works - What Doesn't

Done right, IT service management (ITSM) reduces IT asset and management costs, increases employee productivity and satisfaction, and gives management insights into how IT resources are being used to help the business. ITSM is the policies and procedures for designing and delivering IT services to end users.

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Five Tips: Hiring Freelancers to Polish an RFP Response

What Works - What Doesn't

You have to corral information about pricing, terms and conditions, bios of the delivery team, and descriptions of your products and capabilities from multiple global teams. So you look for an outside writer or editor to help. Set expectations. Good luck with those bids!

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Enough About Us! How to Tune Pitch Decks for the Reader

What Works - What Doesn't

Of the hundreds of pitch decks I’ve seen as a trade press editor, too many left me waiting until slide 26 for a clue about the company’s value proposition, or even a clear description of their product or service. They’ll also need more information about other funders and how much control they have over hiring or product decisions.

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3 Areas Where AIops Excels - and 2 Where It Still Falls Short

What Works - What Doesn't

Artificial intelligence and machine learning can slash the number of false alerts that tie down operations staff, speed troubleshooting of problems, and help developers and architects understand and manage fast-changing, cloud-based IT environments. Market researcher Gartner estimates that the AIops market ranged between $900 million and $1.5

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ChatGPT Can't Replace Me. Yet. Maybe

What Works - What Doesn't

Not the subtle, “help the reader first” approach most of my clients prefer. But by its very nature, ChatGPT looks far less capable of taking large amounts of less structured information (from, say, a brainstorming session between a product manager and a marketing manager) to fine-tune content for lead generation or thought leadership.

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What's on CIO's Minds: Data, Governance and of Course AI

What Works - What Doesn't

Such insurers will often insist a policyholder leave the hacked systems undisturbed and offline until their security experts determine what happened, said Jeff Reichard, vice president of solution strategy/product strategy at backup and recovery software vendor Veeam. The right data, if properly stored and curated, can uncover new markets.