CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way
Customer Experience Matrix
APRIL 26, 2024
Once the concept was reasonably well defined, we faced skepticism about need for separate CDP database, compared to just reading existing source data in real time to build profiles. The reason is that building profiles on demand by assembling data in real time just takes too long. Now, CDP is too important to be left to marketers.
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