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MarTech’s guide to GDPR: The General Data Protection Regulation

Martech

These laws are notable in the present context because — with the exception of California — they all “ adapt terminology ” from GDPR, yet diverge in how they are enforced, with district attorneys, attorneys general, and, in the case of California, the California Privacy Protection Agency, all in the enforcement mix.

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Post Performance Report: Brands transforming social customer care

Sprout Social

PNC Bank’s customer care on social stands out in the crowded financial services industry. It stands out in a market full of water brands—typically available in plastic containers—as the anti-establishment choice. Of course, they do it in their own morbid way. Celebrate loyal fans who want to geek out over your product together.

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Everything Marketers Need to Know About Consumer Protection & Consumer Rights

Martech Advisor

While CCPA applies to businesses that serve Californian citizens, companies must satisfy a few criteria such as, they should have annual revenue of $25 million, out of which at least 50% of revenue is generated from the sale of Californian consumer data. Send a new opt-in campaign for other subscribers to update their preferences.

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Is Your Email Program Health Great or in Need of Help? [Checklist]

Litmus

But to maximise just how much of a return you get out of your email program, you need a healthy one that’s firing on all cylinders. Fortunately, it’s never too late to reverse course. Friendly note: We’re actively covering the Apple Mail Privacy Protection news. Check out the latest legal requirements.

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FTC & its Do Not Track List: Themes and Terminology

Adobe Experience Cloud Blog

by Josh Aberant In this privacy blog series , we’ve been reviewing the trends and changes happening in US privacy within online marketing and business. One of the biggest recent announcements was, of course, the FTC’s privacy report “Protecting Consumer Privacy in an Era of Rapid Change”.

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2023 NRF’s Big Show: Key Takeaways

Liveintent

It is paramount that retailers prioritize their tech stack and CRM database to ensure the delivery of cohesive, personalized, and relevant experiences across the entire customer journey — regardless of the channel — so that customers can do exactly what they set out to do: shop.

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40 Top Heatmap and Session Replay Tools Reviewed: The Most Comprehensive Comparison Guide

Convert

Let’s check out more… Types of Heatmaps Heatmapping has been adapted to represent different types of data in a way that makes perfect sense. PRO-TIP To really get the most out of your heatmaps, you’re going to need to use more than one type since they each give you an incomplete perspective on user behavior.