30+ Word-of-Mouth Marketing Statistics You Must Know
EveryoneSocial
SEPTEMBER 28, 2021
Word-of-mouth marketing (WOM) is when people gain interest in your brand, product, or services through their peers’ influence. And when your company provides a top-notch experience, customers will speak positively about your brand. The same academic study also found that highly differentiated brands earn more positive word-of-mouth.
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