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Michelle Cirocco Selected for the IAOP Hall of Fame

Televerde

His efforts extend beyond traditional business goals, emphasizing sustainability and ethical practices that blend commercial success with profound societal impact. In South India, Chocko has transformed technical education, integrating advanced technologies and sustainable practices that extend beyond academia into the wider community.

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Is Your Generative AI Making Things Up? 4 Ways To Keep It Honest

Salesforce Marketing Cloud

“We know [current generative AI] has a tendency to not always give accurate answers, but it gives the answers incredibly confidently,” said Kathy Baxter, principal architect in Salesforce’s ethical AI practice. “So You might hear those in the computer science community call these inaccuracies confabulations.

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5 Benefits of Omnichannel Customer Support

Televerde

Email, SMS, live chat, chatbot, and knowledge bases are all commonly offered customer support channels and most companies offer several options. A how-to knowledge base with suggestions probably does the trick. Community Building. Learning how to navigate a new program? The best part?

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Email Debrief: Marketing and Design Trends

Litmus

Welcome to our new monthly blog series where I, your humble Senior Community Evangelist, recap our latest Litmus Talks and note key takeaways (and offer a few thoughts of my own) to occupy your precious brain space. AI-produced images are pixel-based, not vector, which limits their utility. There are ethical concerns.

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The Radical Mindset Shifts That Helped Me Build a Multi Six-Figure Business During a Time of Scarcity

Buffer

View this post on Instagram A post shared by SmallBiz PR Expert | Gloria (@gloriachoupr) I practiced radical generosity Common advice for knowledge-based business owners is to not give away too much for free. For one, by having radical transparency into my expertise and process, I was able to build a community and following.

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What is product-led growth?

Rev

In-app education and resources: Offer in-app education materials, knowledge bases and help centers that customers can access at any time. This ongoing communication keeps customers informed and engaged, driving their success.

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How to Maximize Customer Lifetime Value in Digital Marketing

seo.co

Customer support is more than just problem-solving – it’s community building. Maintain a Knowledge Base. Having a knowledge base is important for a number of reasons. But most importantly, it positions your business as helpful and knowledgeable. For more information on how SEO.co