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How Chief Growth Officers Drive Growth Through Customer Experience

Vision Edge Marketing

Today’s highly competitive business environment is driven by the always-moving customer-centricity goal post. It requires creating customer value which in turn requires a customer-centric approach. Along with the CSO and the Chief Marketing Officer (CMO), CGOs are tasked with identifying opportunities for growth.

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The customer data platform market

Martech

The current business environment — increasingly omnichannel but with a heavy reliance on digital — requires successful marketers to capture, analyze and leverage data to deliver timely personalized interactions across every customer touchpoint. Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research.

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Chief Marketing Officer (CMO) Job Description 2020: Role, Responsibilities, Salary

Martech Advisor

The Chief Marketing Officer role in 2020 drives and unifies customer experience, brand purpose, creative communication, and marketing technology. However, this leader may no longer be called a CMO, and new titles are being crafted to better express the strategic direction and execution responsibilities involved.

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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

I see with marketing (and sales) this: we get clinical and treat our customers as objects to convert rather than people who need help. I recently met with a group of sales and marketing influencers and we discussed trends and our projects. As I listened, I realized that there’s a greater need for customer empathy. The result?

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2019 Trends: Content is King, Influencers are Adapting, and AI is Busy Analyzing…

Exo B2B

Content marketing and artificial intelligence should be the main B2B marketing trends in 2019. Well, read this post from the author of the Altimeter study, Omar Akhtar , published on Jay Baer ‘s blog, a content marketing guru. By using the most trending platform? So to sum it up, this trend is approaching peak popularity.

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Content + Intent Data: Informing Content Based on Interest

Content4Demand

J on Russo , Founder and CMO of B2B Fusion Group , also joined us for a recent panel discussion , sharing even more of his perspective. As a former CMO for several high-tech brands, Jon knows firsthand how crucial content is to successful ABM programs. Informing Content Based on Interest. So it can expand the target market.

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How Empathy Will Grow Your Sales and Marketing Pipeline

Marketing Insider Group

I see with marketing (and sales) this: we get clinical and treat our customers as objects to convert rather than people who need help. I recently met with a group of sales and marketing influencers and we discussed trends and our projects. As I listened, I realized that there’s a greater need for customer empathy. The result?