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What Is a Serviceblazer? Here’s What Community Members Told Us

Salesforce Marketing Cloud

“A Serviceblazer understands what I’m doing on a day-to-day basis and can offer advice and listen to me talk about issues,” said Christina Nava, director of Salesforce strategy at Gaggle. Solve problems fast Encountering a roadblock in your customer service strategy ? The Serviceblazer Community is your troubleshooting companion.

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What Is a Customer Service Star? Find Out What Top Trailblazers Told Us

Salesforce Marketing Cloud

“A Service Star understands what I’m doing on a day-to-day basis and can offer advice and listen to me talk about issues,” said Christina Nava, director of Salesforce strategy at Gaggle. Solve problems fast Encountering a roadblock in your customer service strategy ?

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2024 B2B SaaS Buyer Preferences: Human-Centric Digital Experiences over Sales Calls

FunnelEnvy

We’ll go over some research about what modern SaaS buyers are looking for in the sales experience. First of all, though, you should revisit the difference between sales and marketing before you revamp your strategies. Some B2B SaaS businesses contract with marketing agencies to create marketing strategies.

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10 B2B Customer Retention Strategies Every SaaS Marketer Should Use

SmartBug Media

On the flip side, a solid B2B customer retention strategy can lead to the growth you need to power ahead. Wondering what strategies are working out best for SaaS companies? Read on for 10 of the best strategies for B2B customer retention. But first: Why Do SaaS Businesses Need a B2B Customer Retention Strategy?

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Why Content Curation is Essential for Service Based Industries

Scoop.it

But if you haven’t crafted a dense knowledge base section on your site, a booming blog , or consistent social media content, it can be tough to get your content seen. Collect and publish hot of the press case studies on your blog. Collect and publish webinar series in your niche about topics your customers value most.

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Showcasing the Top Content of 2022

Parse.ly

for showing them what content resonates most with their audience and inspiring future content ideas and strategies. Read the HelloFresh case study. Read the Bloomberg case study. Read the Teach For America case study. Read the Gannett case study. Read the WeddingWire case study.

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Fire Up Demand Gen and Sales: Best Practices for SaaS Landing Pages 2024

FunnelEnvy

A common desired conversion is to capture email addresses for email marketing. Key Strategies for High-Converting Awareness Landing Page Hook Them with a Captivating Headline. Use clear, concise language that addresses your target audience’s pain points. Think hero images, screenshots, or explainer videos.