Remove customer
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Easy returns can enhance the customer experience

Martech

” Easy returns enhance the customer experience, but they solve major problems too for retailers who can have millions of dollars of unpaid inventory waiting to be returned to them. Typically, says Kieboom, customers will wait out most of the free return period before bothering to ship the items back. Why the delay?

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The Future of Cashless Payments [+ How to Get Ready With Affordable Tools]

Hubspot

For global point-of-sale (POS) transactions, the use of digital wallets is expected to rise from 29% in 2021 to 39% in 2025. E-wallets are expected to outgrow other POS payment methods and reach a 36.8% Apps like Coinbox implement a POS functionality to make the payment process easier for both businesses and customers.

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Monitoring The Data That Drives Retail Success

Webbiquity

With competition from all angles, not least from the likes of online giants such as Amazon, retailers need to work harder and smarter to stay afloat, let alone prosper. You’ll also want to see how well you’re doing at converting these visitors into customers. Contributed post. Sales By Employee.

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Retail Marketing Execs: Don’t Flip Out Over the Amazon Prime Rewards Card

Content Standard

First, it was Amazon Prime and two-day free shipping. Then, it was Amazon Go, a frictionless retail store experience. Now, it’s the Amazon Rewards Card , which offers cardholders up to 5 percent cash back with no annual credit card fee and a $70 sign up fee—enough to almost cover the cost of Prime service for one year.

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You Can’t Provide an Experience to a Customer You Don’t Know

Aberdeen

Omer Minkara’s report, CEM Executive’s Agenda 2017: A Data-Driven Approach to Delight Customers , revealed that “creating a unified view of customer data throughout that business” is the “top strategy” currently pursued by Best-in-Class firms focused on creating a great customer experience.

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Ultimate List of Ecommerce Tools For 2020

Hubspot

In addition to your own ecommerce store, Shopify supports third-party marketplaces, social media selling, and in-person sales with Shopify POS (point of sale) software. It integrates with popular payment platforms like Stripe, Square, PayPal, Amazon Pay, and more. Simply install the plugin, and customize your settings from there.

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The Top Platforms for eCommerce

Navigate the Channel

Clean and streamline navigation that helps visitors easily view site pages, shopping carts, and whatever customer support offers (email, chat, phone numbers) all help keep users on a site to complete what they came to do. So do most people. Photo Credit: XCart. As for Hypertext Transfer Protocol Secure (HTTPS), it’s just what you think.