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8 key tips for marketing to existing B2B customers

Tomorrow People

When it comes to B2B marketing, businesses often focus on customer acquisition. After all, you can’t build brand loyalty if you don’t have customers. But what if you already have a decent customer base? Use the true loyalty matrix to understand your customer base. Why customer retention should be your top priority.

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Top 10 customer service software tools

Sprout Social

Swift responses directly impact customer acquisition and retention alike. Improve the customer experience to encourage long-term loyalty Making a positive impression on your customers is and will always be a top priority. This aligns with a customer experience strategy that results in long-term loyalty.

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8 Ways Ecommerce Content Marketing Influences Conversion Rates

Scoop.it

And that’s crucial, considering that brand trust lifts conversion rates by 59% and customer loyalty by 67%. However, there’s one commonly overlooked way content can influence conversions — inspiring customer loyalty and improving customer lifetime value. Investing in loyalty pays off.

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What is product-led growth?

Rev

It prizes organic growth, fosters lower customer acquisition costs and focuses on faster time to value realization for customers. Unlike market-led growth, product-led growth uses the product itself to drive acquisition, expansion, conversion and retention. PLG emphasizes a user-centric approach. Is it right for my company?

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Creative Customer Retention Strategies that Really Work

BenchmarkONE

Sometimes you may even get a free drink as a reward for your loyalty. . This might sound like common sense, but great customer service increases customer loyalty. Content strategy can also be used to reward customers for their loyalty. Some baristas will even have your drink waiting for you when you show up.

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Inbound Marketing 101: How Does Inbound Marketing Actually Work?

SmartBug Media

According to HubSpot, the cost for lead acquisition for inbound marketing is at least 67 percent less than outbound. Delight: Surveys, knowledge bases, loyalty programs. Leads generated through inbound marketing have a higher chance of converting— leads gained through SEO have a close rate of 14.6 percent close rate!

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SaaS Customer Lifetime Value – 8 Strategies for Amplifying Yours

accelerate agency

Their ‘churn’ rate is higher than their ‘acquisition’ rate, and their customer lifetime value (CLV) – or predicted net profit attributable to a long-term relationship with a customer – is low. It shows you have developed brand loyalty and confirms that your SaaS offering is resonating with your customers.