Remove Acquisitions Remove Churn Rate Remove CRM Remove Pricing
article thumbnail

An Essential Guide to B2B Marketing Metrics That Matter

Marketing Insider Group

Customer Acquisition Cost (CAC). Use this formula to calculate CAC: Customer Acquisition Cost = Sales and Marketing Cost / New Customers. Implement an effective customer relationship management (CRM) process to improve customer satisfaction. The ARPA changes depending on your pricing and product.

article thumbnail

Tackling Bad Data: How Poor Data Quality Impacts Your B2B Bottom Line

Zoominfo

You hire talented sales and marketing professionals and set them up with state-of-the-art CRM and automation tools. 30-50% of CRM and ERP data is inaccurate,” says Henry Schuck, Founder, and CEO of ZoomInfo. For B2B companies, bad data and data decay weaken CRM and sales and marketing automation tools.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Develop a Successful Go-to-Market Strategy

Zoominfo

Define your GTM pricing model One of the most challenging aspects of creating a GTM strategy is the pricing model. When it comes to figuring out how to price your products or services, there are generally four options to consider: User-based pricing : Customers are charged based on the number of employees using your product.

article thumbnail

10 Sales KPIs Every SaaS Team Should Track and Measure

Scoop.it

This is a relatively simple way to keep an eye on your new sales, upsells and cross sells, renewals and your monthly churn rate. Churn Rate. SaaS companies operate on a subscription-based pricing model nowadays, which is the best way to monetize your products and open new upsell and cross sell opportunities.

article thumbnail

The 9 Most Important Types of Sales Objectives [+Examples]

Hubspot

Customer acquisition costs. Churn rate. Or the leadership team could set an objective to increase prices or bundle products to create different price points. Reduce customer acquisition costs by 15% this month. Sales objective type: Customer acquisition costs. Sales objective type: Churn rate.

article thumbnail

When Should Your SaaS Company Update Its Software Packages?

BenchmarkONE

However, if you get it wrong, you run the risk of increasing your churn rate and hurting your conversion rate. . What if you are experiencing a high churn rate or clients aren’t upgrading to higher packages? When this happens, tap into your CRM to see who your loyal customers are.

article thumbnail

What is the True Cost of Bad Data for Your Business?

Zoominfo

You can hire the best sales and marketing talent and outfit them with state-of-the-art CRM and automation tools , but without high-quality data, their efforts will fall short of your targets. Outdated information (old job titles, changes caused by mergers and acquisitions, etc.) Poor quality data is inaccurate data.

Cost 130