Convince & Convert

SEPTEMBER 14, 2010

As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. But marketers have always reached out to communities in many forms, and each new medium has taken its turn as Holy Grail for customer influence. The debate on Social CRM (sCRM) could easily become a distraction.

Social Media 124

Social Media Work Management Marketing Management Media 124

Convince & Convert

APRIL 14, 2010

Instead, they revolve around removing friction and uncertainty for potential or current customers. But yet Geek Squad has a YouTube channel that includes hundreds of videos showing people how to do it themselves. He said that the reality is, their best customers are those that can do some of it themselves.

Social Media 130

Social Media Media Paid Search Agency CAN-SPAM 130

Outgrow

SEPTEMBER 30, 2022

And then went back in 2009, when I discovered Moz, Whiteboard Fridays with Rand Fishkin, and the beginner’s guide to SEO and all that stuff. And it’s very hard, I think, for us to gauge how we’re even measuring our satisfaction. Should we do YouTube, TikTok, Instagram, or LinkedIn?”

SEO 52

SEO B2B Marketing Marketing & Strategy Marketing Strategy 52

seo.co

DECEMBER 25, 2020

Even loyal customers who don’t have a great mobile experience could leave you in favor of a competitor who can offer such an experience. Both your customer satisfaction and your brand reputation are on the line here. We’re just talking about simple but useful apps that your customers would find helpful. Rising importance.

SEO 98

SEO Mobile Advertising CMS Development Lead Ranking 98

Convince & Convert

APRIL 7, 2010

Because it was well understood by most participants, we didn’t talk too much in the chat about the impact of customers “checking in&# and posting updates to Twitter and Facebook, and how those check-ins drive awareness of local business. (I’ve And their customer service SUCKS! At least it is for me.

Analysis 152

Analysis Social Media Work Management Mobile Marketing 152

Martech Advisor

OCTOBER 14, 2019

Customer experience (cx) is defined as the overall experience of a customer with a company or brand, which includes all points of interactions in a customer’s life cycle, from discovery and purchase to post-sales experience. What is Customer Experience (CX)? Why Customer Experience: The Key Advantages.

Work Management 92

Work Management Marketing Management Design Examples 92

Webbiquity

NOVEMBER 28, 2011

Sure, teenagers spend a lot of time on YouTube, but did you know that three-quarters of business executives watch work-related online videos weekly? Among the findings: “Three-quarters of all executives said they watched work-related videos on business websites at least once a week, and more than half did the same on YouTube.”

Paid Content 100

Paid Content Social Media Statistics Paid Search Agency 100