Remove behavior
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Regain Customer Loyalty With Content — an Interview With Jay Baer

ClearVoice

Yes, you should probably have an FAQ page on your website. Few companies have the ultimate FAQ on their website, where they have answered customer questions proactively. These customers are motivated enough to go spelunking through your website to discover your FAQ page. Influence means the ability to change mindset or behavior.

Loyalty 102
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Change or Die | Fast Company

Buzz Marketing for Technology

All leadership comes down to this: changing peoples behavior. Continued Levey: "Even as far back as when I was in medical school" -- he enrolled at Harvard in 1955 -- "many articles demonstrated that 80% of the health-care budget was consumed by five behavioral issues." Forgot your password ? 7 Reader Recommendations. Change or Die.

Companies 100
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Cognitive Surplus - Use Social Connectivity to Change the World.

Convince & Convert

Many of our behaviors…(are) held in place not be desire but by inconvenience, and they’re quick to disappear when the inconvenience does. And when the accidents went away, so did the behaviors. August 12, 2010 (766) Twitter Stream © 2008-2010 Convince & Convert, LLC. All rights reserved.

RSS 118
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Information Literacy in the Workplace - Special Libraries Association

Buzz Marketing for Technology

Knowledge Management: Its All About Behavior. ©2008 Special Libraries Association. Membership FAQs. General Industry FAQs. Information Literacy: Essential Skills for the Information Age. Syracuse, NY: ERIC Clearinghouse on Information & Technology. Corcoran, Mary and Anthea Stratigos. January):3. Abell, Angela.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

He is advocating a messaging matrix that in fact changes the communication method and modality based on customer behavior across the social spectrum. link] Mike Boysen I didn’t see any real deep behavior analysis discussed here. What behaviors are we talking about? All rights reserved.

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Is Your Twitter Addiction Paying Off

Convince & Convert

It's not for everyone, and it's a simple metric, but the key point is having a rationale for your Twitter behavior. August 12, 2010 (766) Twitter Stream © 2008-2010 Convince & Convert, LLC. If you have a good handle on its impact on your life, that's the key. link] jaybaer Thanks EJ. link] – I've 0.06

Twitter 126
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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

That content helps the company with SEO, and also builds a real-time, living FAQ of customer testimonials and insights. You have to ask for sharing behavior in a relevant, contextual, streamlined fashion. August 12, 2010 (766) Twitter Stream © 2008-2010 Convince & Convert, LLC. It makes sharing simple.