Paul Gillin

article thumbnail

Here’s What 25 B2B Marketers Think Are the Key Trends in 2016

Paul Gillin

If you have 30 reps, each sharing just five pieces of content per week, that’s an opportunity to get your message out 7,200 times!” “The average click through rate is 0.1%, banners don’t work anymore and people are much more likely to trust peer to peer recommendations than traditional advertising.” – Joe Fields. “No

article thumbnail

Paul Greenberg on Social Customers

Paul Gillin

Communicate with peers. Who are social customers? According to Paul Greenberg , they: Are savvy using social channels. Trust differently than they used to. Communicate with companies. Get what they want. Are social, mobile, local. Expect immediate response or nearly immediate response. Increase velocity of consumerization of work.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Surveys Show ‘Social Business’ Concept Gaining Traction

Paul Gillin

More than seven in 10 respondents said they aren’t sure how to improve customer loyalty at a time when peer reviews and open sharing are making customers more informed, more critical and less loyal. Only 40% are taking the time to understand and evaluate the impact of consumer-generated reviews, blogs and peer rankings on their brands.

article thumbnail

Live Blog: How to Make Collaboration Cook

Paul Gillin

Best practices are recognized through online nomination and voting in which people recognize the accomplishments of their peers. More than one-third of new member signed up because of peer recommendations. More than one-third of new member signed up because of peer recommendations. Speak in terms that make business sense.

article thumbnail

Skepticism on Gallup’s Gloomy Social Media Assessment

Paul Gillin

The reference to “campaigns” also indicates that they were thinking more about branded than peer communications. A new Gallup study appears to throw cold water on the whole concept of social media marketing, but I’d be careful about taking the findings at face value. Sixty-two percent said social media has no influence at all.

article thumbnail

Peer Reviews With a Difference

Paul Gillin

A 2012 Crowdtap survey found that online reviews are second only to recommendations from friends as the most trusted sources of buying advice. One of the problems with online reviews, however, is that they require an act of will to publish. The Real Thing. But… There are several disadvantages to the WhoDoYou approach as well.

article thumbnail

The Social CIO: Texas Health Builds a Knowledge Engine

Paul Gillin

Its hospitals are spread across hundreds of miles, meaning that employees in one location rarely have a chance to meet their peers. Last week I posted a rant about the failure of CIOs to take a leadership role in their company’s social media strategies. Having played the scold, I also want to recognize the efforts of CIOs who get it.