Sun.Apr 05, 2015

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Social Customer Service Is the New Heart of Marketing

Buzz Marketing for Technology

This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of Social Customer Service is the New Heart of Marketing. This webinar was sponsored by Lithium and featured Dave Evans ( @evansdave ), the VP of Social Strategy at Lithium, Erna Alfred Liousas ( @ErnaLiousas ), an analyst serving B2C Marketing Professionals at Forrester Research, and Brien Hall ( @BrienHall ), Social Media Manager for Guest Services at AMC Theatres.

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How To Stop Drowning in MarTech: Have A Plan

SnapApp

Last week, the SnapApp team attended the MarTech conference in San Francisco and returned to Boston with a clear vision for success with marketing technology: have a plan. As Scott Brinker has pointed out on ChiefMarTec, the marketing technology landscape has ballooned in the past year – and the MarTech conference has kept pace. The conference has doubled in size since last year’s inaugural event in Boston, and attendees were buzzing with new developments in the field thanks to inspirational ses

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The 10 Weirdest Job Interview Questions on Glassdoor

Hubspot

'This post originally appeared on HubSpot''s Sales Blog. To read more content like this, subscribe to Sales. Google is renowned for posing bizarre questions to job candidates lucky enough to be called in for an interview. If you''re applying for a job with the company, you might want to think about how many golf balls can fit on a school bus , or design an evacuation plan for San Francisco.

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9 Branding Podcasts to Listen to Right Now

Brandfolder

Podcasting is officially on fire. According to [The Washington Post]([link] Apple podcasts exceeded 1 billion downloads last year and monthly podcast listeners tripled to 75 million per month (up from.

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The Top 3 Tips for Writing Successful White Papers

In the B2B marketing toolkit, white papers can be a powerful option for reaching decision-makers and experts, presenting them with interesting information that improves their perception of your organization's competence and thought leadership. That said, a poorly executed whitepaper will not only be unable to influence your desired audience but will also come with significant costs that other assets won't incur.

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Why "Content Marketing" is the Wrong Thing to Measure

B2B Marketing Directions

Despite the widespread popularity of content marketing, research shows that most marketers aren't confident in their ability to measure its effectiveness. For example, in a 2014 survey by Contently , only 9.4% of marketers said they are very confident in their ability to measure the business impact of content marketing. In an earlier post , I noted that measuring the performance of content has recently become a hot topic, and I pointed to measurement frameworks suggested by Jay Baer, Curata, and