Demystifying conversational AI and its impact on the customer experience
Sprout Social
AUGUST 29, 2023
In this article, you’ll learn the ins and outs of conversational AI, and why it should be the next tool you add to your team’s digital toolbox for social media and beyond. Customer service chatbots are one of the most common examples of where conversational AI can be used in marketing. What is the business impact of conversational AI?
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