Remove customer persona

B2B Marketing Traction

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B2B Marketers Going Beyond Buyer Personas, Working with Sales

B2B Marketing Traction

Marketing must not only attract new prospects but also provide information and content for sales to convert them to customers. Recent surveys show that as much as 57% of the buying decision is done before buyers contact sales ( CEB Study of 1400 Customers ). Marketing Soapbox b2b marketing persona sales'

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3 of My Favorite Strategic Marketing Models

B2B Marketing Traction

Know thy customer; 2. The Marketing Persona – know thy customer. Today marketing personas are used to understand customers and communicate that understanding to employees and other stakeholders. A marketing persona is a story written about each customer segment your company serves.

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3 Key Ingredients for Business Social Media Success

B2B Marketing Traction

or sending other messages out to your followers, friends, connections, fans and customers, write your company’s marketing persona. Your marketing persona is not you, it’s not Susie in Customer Service, and it’s not Joe in Sales. An important part of the marketing persona is understanding your buyers.

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3 Things to Consider When Hiring a Blog Ghostwriter

B2B Marketing Traction

Any business-to-business blog must reflect your business’s marketing persona. The marketing persona is important whether or not you outsource your marketing. You should know what style, tone and voice you will use when you “talk” to your customers and prospects. You need a strategy for your blog.

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B2B Marketers to Increase Online Content, but What Kind?

B2B Marketing Traction

Better yet, survey or interview your customers. Research your customers. Find published studies that detail the demographics and psychographics of your customers – online publications will track this information for advertisers. Ask your sales and customer service people to track common questions and issues.

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Marketers: Are You Going to Accept B2B Boring?

B2B Marketing Traction

Who are your customers? You need to know your customerspersona(s). ” A great example of understanding and speaking to customers is a regional insurance company called Pemco. Pemco listened to customers and learned who they are. Marketing Soapbox b2b content customer innovation marketing'

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4 Reasons Product Launch Marketing Campaigns Fail

B2B Marketing Traction

In a Sales & Marketing Management article 5 Steps to the Most Influential Customer Communications , author Michael Cannon points out that typical product launch plans fail to answer the question of why prospective customer should buy. For this you need to analyze not just competitors and opportunities but also your buyer personas.

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