How HP Balances Social Marketing With Social Customer Service
Convince & Convert
SEPTEMBER 15, 2015
Why using a CRM to track customer support is vital to success. Mark Zuckerberg posts about 1 billion people connecting to Facebook. HP Support on Facebook. If you could do a Skype call with any living person, who would it be? “He had a billion people connect to Facebook in a week,” Kapoor says.
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