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Putting customers first: The key to successful customer data exchange

Martech

Research Specialist, covering Consumer and Culture Insights in the Gartner Marketing Practice. One-third of consumers use app and system settings to deny data consent, per a 2023 Gartner survey. This adds nuance to the existing cost per acquisition or cost per action formula.

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How CMOs Can Keep Marketing Organizations Agile in Changing Times

Marketing Insider Group

To remain agile during uncertain times, you should focus on short-term planning, consider outsourcing to fill talent gaps, be proactive, and prioritize building brand loyalty over winning new customers. Make Short-Term Plans. One key strategy is planning for a shorter term than you have in the past. Remain flexible and nimble.

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What could disrupt the future of generative AI?

Martech

GenAI and the foundation models on which it rests are currently at the dizzying peak of the Gartner hype cycle. If Gartner’s model is sound, those tools may be about to plunge into the “trough of disillusionment” before emerging a few years hence on a plateau of useful productivity. Also, lawsuits are costly.

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How to optimize your marketing budget: Do more with less

Sprout Social

With an economic downturn looming, it’s not surprising around 75% of CMOs report being asked to do more with less in a Gartner survey. Do your research You need to be aware of the market conditions to allocate the right marketing budget. Take into consideration the cost of tools, resources, employees and contractors.

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How to Create a Successful B2B Sales Experience

SalesIntel

In the business-to-business (B2B) world, the sales experience is not just about transactions but about building long-term relationships and understanding complex needs. According to a Gartner study , the typical buying group for a complex B2B solution involves 6 to 10 decision-makers.

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Why You Need to Revisit B2B Buyer Personas and ICPs

Marketing Interactions

On the buyer side, 73% of technology buyers who have yet to implement those solutions indicate high regret, according to Gartner. But an even bigger indication that your buyer personas may need a refresh is that Gartner also found that 67% of people involved in technology buying decisions are not in IT. How about the longer term?

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Managing Marketing Budgets in a Crisis

Ledger Bennett

Significant shift in budget since the onset of the pandemic Late last year Gartner published their 2019-2020 CMO Spend Survey , and while budgets had declined a little in 2019, confidence was very high regarding the outlook for 2020. Of course, the onset of the pandemic changed that, and it changed it fast.