Marketing Insights from March 2020: Featuring WHO, Instagram, HubSpot, Bizzabo, and More
Martech Advisor
MARCH 31, 2020
The platform's AI capabilities identify, classify, and route questions from Messenger to the appropriate customer service agent while flagging messages as urgent depending on keywords used. Another key point to note is that more than 35% of customers are attuned to brand marketing through email, SMS, and social ads.
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