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How Optimum Condition Uses GreenRope to Adapt in a Digital World

GreenRope

Fully automated SMS Nurturing Campaign to encourage fitness routines during work. We recently sat down with long-time client, Melissa Allen, founder and personal trainer of Optimum Condition, to discuss their innovative use of GreenRope’s SMS campaign features. What Inspired The SMS Campaign Idea? Optimum Condition.

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Drive more Online Reviews with Marketing Automation

ActiveDEMAND

Everyone these days is trained to do it: you Google the company or product + “reviews” and see if there’s anything that looks great, or if anything stinks. Auto Responder on the Review Request form. Johnny’s other tips: SMS works better than email. Online reviews are a crucial part of customer research.

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What is Customer Service? Definition, Satisfaction Metrics, Best Practices with Examples!

Martech Advisor

Customers can provide feedback at kiosks at the airport, through the mobile app in the form of a smart survey and also SMS and email surveys. Customer service in 2020 will evolve from humans behind chat software to tools that can leverage artificial intelligence to auto-respond to queries. Customer Acquisition Cost (CAC).