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What’s the Best Social Media Monitoring Tool? It Depends

Webbiquity

Another excellent free tool for finding relevant influencers across the social media sphere, Social Mention is a real-time social search engine that also provides alerts and a cool buzz-monitoring widget you can add to your website or blog. Post on Google Buzz. Share this on LinkedIn. Share this on Bebo. Share this on Facebook.

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B2B Marketing needs to Curate a Vibrant Community

Buzz Marketing for Technology

Share this on Linkedin. Getting a customer is not the end goal it’s the middle In a recent speech by Josh Bernoff of Forrester Research. This is something I am working on for FY11 and will be more than just a social network for our best customers. Stay tuned as I begin to launch this for next year. Tweet This! Share this on Facebook.

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What’s your Social Media diet?

Buzz Marketing for Technology

Share this on Linkedin. Throughout the day I follow toggle between TweetDeck, retweeting good posts and reading new posts on my Google Reader and sharing them (during lunch or after work). My advice would be don’t let Google Reader (or any social activity) over run your life – remember you are in control! Tweet This!

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CMO Challenges in Driving Data into Insights

Buzz Marketing for Technology

A recent Forrester report called The Intelligent Approach to Customer Intelligence does a good job outlining the challenges of creating data that can truly be used for driving strategic marketing decisions (what they call Strategic Intelligence). Share this on Linkedin. Tweet This! Share this on Facebook. Share this on del.icio.us.

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Getting a customer is not the end goal it’s the middle

Buzz Marketing for Technology

In a recent speech by Josh Bernoff of Forrester Research at the ITSMA Marketing Leadership forum it occurred to me that customer acquisition is no longer an “end state” for marketers its somewhere in the middle. Share this on Linkedin. Let me explain …. Tweet This! Share this on Facebook. Share this on del.icio.us.

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The Perfect Storm in Customer Service

Buzz Marketing for Technology

Share this on Linkedin. It pays to provide Support with Social Media In a recent Forrester Report on “Customer Experience Pays Off. This is a special limited time offer for my readers as we wait for the book to be published at the end of April. Tweet This! Share this on Facebook. Share this on del.icio.us. Share this on Reddit.

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The Top 3 Priorities for 2010 Marketing Budgets

Online Marketing Institute

Social Media – according to a study early this year by Forrester Research, 91% of technology b2b decision makers use social media in some form (blogs, video, customer reviews, social networking sites, Twitter, etc.). Share this on Facebook Share this on FriendFeed Share this on Linkedin Share this on del.icio.us Tweet This!