Remove customer

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Social media ROI sucks! (Or, you can prove anything if you send out a survey)

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Companies try to dutifully engage with customers and prospects on all the main social channels, plus as many of the secondary ones as possible. But things can get murky when marketers are asked to rate social media in terms of contributing to business goals. 1 in providing the greatest business value to companies.

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Is It Really B2B, Or Something Different All Together?

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He is also co-author of the book No Bullshit Social Media: The All-Business, No-Hype Guide To Social Media Marketing , available on Amazon and in bookstores everywhere. Marketing to the business consumer takes a special pedigree. Then consider the world of social media with its Twitter accounts, Facebook pages and YouTube videos.

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How to Make Social Sell: From Thought Leader to Thought Provoker

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Jeff Molander is a professional speaker, author of Off the Hook Marketing: How to Make Social Media Sell for You and adjunct faculty at Loyola University Business School. My research revealed how people like Laura Messerschmitt of Intuit are convincing more and more customers to sign up for their Online Payroll product.

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10 Reasons Why Inside Sales Will Displace Field Sales Teams by 2015

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Josiane Feigon is President of TeleSmart Communications and author of the business bestseller, Smart Selling on the Phone and Online. Customers will not need a field salesperson to come on-site for a long lunch followed by a golf game. Your most important customers (you know—the named accounts that the field usually manages?)

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Youth, Lead Quality, Social Selling, Inside Sales and Outbound Marketing

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The interviews are available on our blog and YouTube channel. Matt Heinz, President of Heinz Marketing When he’s not spending time with his wife, children, cats and six chickens, Matt is the head of the Seattle-based agency that prides itself on delivering results—more customers, higher revenue, lower costs. By Dan McDade.'

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4 Trends Shaping B2B Marketing in 2011

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Today's guest blogger, Ann Handley, is the Chief Content Officer of MarketingProfs and the co-author of the brand-new book, Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business. Wiley, 2011). Follwer her on Twitter @marketingprofs. Why is that?

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B2B Lead Generation: The Best of PowerViews

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Each interview is only about 25 – 30 minutes and all are available on our blog and YouTube channel. Ask yourself, “What is the data needed to support business goals and get a better understanding of our customers?”. You’ll also be able to present them with unique products, services, customer support, or experiences.