Social media ROI sucks! (Or, you can prove anything if you send out a survey)
ViewPoint
MARCH 6, 2014
Companies try to dutifully engage with customers and prospects on all the main social channels, plus as many of the secondary ones as possible. But things can get murky when marketers are asked to rate social media in terms of contributing to business goals. 1 in providing the greatest business value to companies.
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