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“Better Customer Journey Analytics are Critical,” says Red Cross Loyalty Lead

ERDM

His points about the need for improved customer journey analytics is critical for all marketers. Customer/donor journey analytics is a hot topic in marketing right now and rightly so. We use focus groups and surveys and learn what the customer/donor says, but not necessarily what they do. Why is this so important?

Loyalty 67
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The pros and cons of social media

Sprout Social

In my opinion, social media’s top pro is the ability to connect organically with your audience and customer base.”. Social media is the number one channel for brands to connect with consumers. Between demographic data and post analytics, social media is a goldmine when it comes to better understanding your target audience.

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The Value of Social Listening in B2B Digital Marketing

Oktopost

These posts can be shaping opinions about your brand and articulating exactly what it is your audience wants. There’s no reason (or luxury nowadays) to wait for focus groups and industry op-eds to tell you how you’re doing. Another person is making negative comments about your company. Granular sentiment analysis.

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What is B2B Marketing? And how to do it successfully

Marketing Graham

The reason for the difference will become clear as I outline my opinion on how to do B2B marketing successfully. Step Three: Your Tactics and Channels. Some of the questions can be answered by analysing existing customer data and some will require new research, surveys or focus groups with prospects. open rate ** and 3.2%

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9 B2B Content Marketing Practices that Work

Scoop.it

Build a robust customer feedback loop regarding customer interviews, focus groups, comments, and satisfaction surveys. Choose Main Content Channels and Formats. Another thing you should do is to choose your main content formats and the channels you’ll use to promote this content. Build Multi-Layered Content.

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B2B Sales and Marketing Terms: A Complete Glossary

Anteriad

Analytics Determining the success of a marketing campaign is all about the crunching of numbers, and analytics – essentially reviewing data to determine the effectiveness of a marketing campaign and ensure the best return on investment – is a measurement of that data that helps you make smarter marketing decisions.

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B2B Sales and Marketing Terms: A Complete Glossary

Anteriad

Analytics Determining the success of a marketing campaign is all about the crunching of numbers, and analytics – essentially reviewing data to determine the effectiveness of a marketing campaign and ensure the best return on investment – is a measurement of that data that helps you make smarter marketing decisions.