How to Use Surveys at Every Stage of the Funnel to Drive a Better Customer Experience
Adobe Experience Cloud Blog
MAY 6, 2019
You know that pleasant feeling when you walk into your local cafe and the waiter greets you as if he’d just seen a dear friend, leads you to your favorite table, and asks you if you’d like “the usual”? There’s no doubt about the ROI of personalizing lead and customer communication. The pros of running surveys. Simple as that.
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