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Millennials vs. Gen Z: How Are They Different?

Salesforce Marketing Cloud

Uber, Lyft, Instacart, UberEats, and DoorDash were founded around 2010, and Gen Z favorite GoPuff, which promises delivery in less than 30 minutes, arrived in 2013. Gen Z prefers fee-based loyalty programs, Millennials earn points. Loyalty programs aren’t a big draw for Gen Z, with only 45% enrolled.

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The Art of Honesty: Marketing Tactics to Tell Your Brand Story through Transparency

Content Standard

Marketers and brands have long been savvy about the significance of this quality in their consumer relationships, touting words like “trustworthy” and “transparent” in their brand messaging. That said, there are good brands out there that maintain transparency and honesty with their consumers.

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The Art of Honesty: Marketing Tactics to Tell Your Brand Story through Transparency

Content Standard

Marketers and brands have long been savvy about the significance of this quality in their consumer relationships, touting words like “trustworthy” and “transparent” in their brand messaging. That said, there are good brands out there that maintain transparency and honesty with their consumers.

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What is CRM retargeting and why does it matter?

Liveintent

Those include: Offline data sources like in-store purchases, loyalty cards, and customer service centers Online data sources like website and app interactions, eCommerce purchase data, survey responses, social and email engagements. In fact, Safari and Firefox deactivated third-party cookies on their browsers in 2013.

CRM 127
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The Rise of “Open Business”

Convince & Convert

Becoming a “talkable” brand begins by gaining customer loyalty through the four pillars of open business: Trust, Transparency, Authenticity, and Intent. Transparency. Approximately 63% of participants in a 2013 Canadian study reported that they feel more loyalty toward transparent brands.

Business 145
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The big challenge for big brands today: authenticity

Biznology

We are living in an age of growing skepticism and ebbing loyalty for many established brands. In 2013, the Boston Consulting Group surveyed 2,500 American consumers and found that authenticity was one of the main qualities that would attract them to a brand. Today consumers want authenticity.

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The Impact of New Technology on Marketing

Digital Marketing World Forum

In 2013, 47% of US marketers focused on creativity to drive marketing strategy. Experiential Marketing: Compared to digital marketing, experiential initiatives that create emotional bonds between consumers and brands can have ten times the return on investment, building measurable loyalty. Last year that number was 29%.