social 2010 Related Topics 
Customer Experience Matrix
JANUARY 7, 2010
Summary: the demand generation market will continue to grow in 2010, and it may attract some new, big competitors from outside the industry. What will 2010 bring? I do expect vendors to converge on more standard social media features. Tags: 2010 predictions demand generation marketing automation b2b marketing.
Customer Experience Matrix
APRIL 4, 2014
To give some idea of the scale involved, the company said that simply monitoring “Beyoncé” across social and broadcast media creates 220 billion (with a “b”) data points relating to 2 billion times series tracking more than 100 metrics on 2.5 The system ingests huge swaths of social media, virtually every TV and radio broadcast in the U.S.,
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Customer Experience Matrix
MARCH 19, 2010
Summary: some published examples of "hard" ROI from social media. As part of the preparation for next Tuesday’s Webinar with 1to1 Media and Neolane (register here ), I poked around for some concrete examples of ROI from social media. Here’s what I found. I also found plenty of insightful content that doesn’t include specific numbers.
Customer Experience Matrix
JUNE 13, 2016
LinkedIn is primarily a social network with revenue from subscriptions, recruiting services, and advertising. It still feels odd to think of a software company owning a data business, although Salesforce.com bought Jigsaw (now Data.com) in 2010 and Oracle purchased the BlueKai and Datalogix in 2014.
Customer Experience Matrix
NOVEMBER 24, 2016
The Customer Decision Hub from Pega (formerly PegaSystems) is certainly mature: the product can trace its roots back well over a decade, to a pioneering company called KiQ Limited, which was purchased in 2004 by Chordiant, which Pega purchased in 2010. I won't go into details of other Decision Hub components, but they’re equally advanced.
Customer Experience Matrix
FEBRUARY 1, 2010
The really cool digital marketing stuff, including Web site development, Web advertising and most recently social media, has been executed by a different set of digital marketing agencies, specialist software vendors, and, ironically, media buyers at traditional ad agencies. Industry vendors who support them will thrive.
Customer Experience Matrix
MAY 18, 2010
Another one crossed my desk today, taken by Aprimo at Argyle Executive Forum ’s 2010 CMO Spotlight Forum: Retail and Consumer Goods & Services on April 29, 2010 in New York. I’ve spent a lot of time looking at surveys to understand marketers’ priorities. The results are the most puzzling yet.
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