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2010 – Welcome to the Age of Customer Service

Buzz Marketing for Technology

At the end of the last decade we saw Amazon snap up Zappos for $928 Million. Zappos was a beacon at the vanguard of how to communicate with customers socially which is why I believe they were so attractive to Amazon. 10 BtoB Marketers Predictions for 2010 Around this time last year I wrote about some Predictions.

Service 100
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What a Trifecta of a Year!

Buzz Marketing for Technology

Last year I wrote about how some weeks are hard to top and how lucky I was to have launched my first book – Facebook Marketing for Dummies (Wiley) with my co-author Rich Krueger, and I was nominated for BtoB Marketing Magazine’s (a Crain’s publication) list of the Top 25 BtoB Marketers of the Year 2009. Not a shabby list.

BtoB 100
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B2B Marketers Fate Rests in the Hands of a Few

Buzz Marketing for Technology

Related posts: 10 BtoB Marketers Predictions for 2010 Around this time last year I wrote about some Predictions. Customer Service is the New Marketing Zappos was founded in 1999 and sold to Amazon for. Email this to a friend? Inbound Interaction Management (IIM) It’s no surprise that Direct Marketing response rates have dropped.

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B2B Lead Generation Blog: Podcast: The New Rules of Marketing & PR Interview with David Meerman Scott

markempa

As I write this post his book is ranked in the top 100 of Amazon Best Sellers. Get your copy of The New Rules of Marketing & PR on Amazon. Critical Success Factor #9 Effectiveness 8 Critical Success Factors for Lead Generation 2.0 Congrats David!

PR 120
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B2B Lead Generation Blog: Podcast: What Sales Really Needs From Marketing

markempa

Ill be posting my Amazon review soon. Ill be posting my Amazon review soon. Critical Success Factor #9 Effectiveness 8 Critical Success Factors for Lead Generation 2.0 If youre a small business owner (or plan to be one in the future) youll want to put this book on your reading list. It’s great. It’s great.

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Attack of the Customers Press Release

Paul Gillin

Links and tweets are appreciated, but Amazon reviews will get you undying devotion. The book also looks at the growing influence of online customer reviews sources like Yelp and Amazon on businesses ranging from electronics to hospitality services and tells how business executives can use peer reviews to their advantage.

Press 50
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B2B Lead Generation Blog: New Book on Corporate Blogging

markempa

I will post a review on Amazon soon. I will post a review on Amazon soon. Critical Success Factor #9 Effectiveness 8 Critical Success Factors for Lead Generation 2.0 This is the perfect time to release a book on corporate blogging. Many companies are just getting started with using blogs to attract and engage their customers.