Paul Gillin

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Facebook Tips for Midsize Businesses

Paul Gillin

Research has shown that few people who “like” a Facebook page ever return to it. Use Facebook for sampling. Conventional wisdom holds that product samples need to be distributed on the street or unsolicited to the mail. I talked to Brody about tips for SMBs that want to optimize their Facebook presence.

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This Brand Ambassador Program Goes Against the Grain

Paul Gillin

I’m sure the folks at Social Rebate researched their concept exhaustively. The only compensation brand advocates receive is free samples and perhaps an advance look at a new product. To be fair, I may have to make a purchase in order to do so. For most people, Dave says, that’s payment enough.

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Live Blog: 3M Unites Global Workforce With Technology

Paul Gillin

A sampling: “I need information on 3M Japan products (name withheld) and what are the Eurpean substitutes?”. The research & development organization has used IBM Connections to take a long-standing technical conference online. The tool is enabling point questions to be answered quickly.

Wiki 50
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David Ferrucci on Building the World’s Smartest Computer

Paul Gillin

In a random sample of 20,000 past Jeopardy questions we found 2,500 distinct types. The goal of all researchers was can they drive the end-to-end system performance? Watson would produce multiple syntactic assignments because there was no guarantee of approaching that problem correctly. Then we also have to balance in the competition.

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How B2B and B2C Marketing Are Different

Paul Gillin

Download a sample chapter. Research by marketing Sherpa and TechWeb found that 41% of technology buying decisions involved 15 or more people in the process. The fact is that much of what works in consumer markets would fail in B2B interactions. The bigger the purchase, the more people are usually involved.

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Bulldog Reporter’s Faux Pas Shows Why Not to Take Research at Face Value

Paul Gillin

This lead from a recent Bulldog Reporter case study on business blogging certainly caught my attention: “Recent research reveals that 64% of American companies will launch their own corporate blogs in 2014, and the average budget for corporate blogging will increase by nearly one-sixth. ” Holy cow! Um, no, they won’t.

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Transforming P&G

Paul Gillin

Success can be a curse, though, and the maker of Crest, Tide and about 25 other billion-dollar brands has struggled to wean itself from a traditional focus on coupons and samples in favor of a culture of engagement. It’s not that P&G doesn’t understand its markets.