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Salesforce Marketing Cloud Gets an Even Bigger Dose of AI Following 2023 Dreamforce Announcements

ANNUITAS

It’s no surprise that Salesforce’s Dreamforce event in San Francisco this year was all about artificial intelligence (AI), specifically generative AI. Also not surprising, nearly every facet of the Salesforce portfolio received an injection of GenAI – with the Marketing Cloud platform perhaps receiving the most generous dose.

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3 New Ways Marketing Cloud Helps You Succeed With AI

Salesforce Marketing Cloud

If you want to get the most from your data, become more efficient, and scale your marketing efforts, here’s where you can start. Watch Dreamforce on Salesforce+ Not in San Francisco for Dreamforce? Waterfall Segmentation After launching Nested Segments this year, we’re excited to now bring Waterfall Segmentation to Data Cloud.

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Social selling: What it is and 10 expert-level tips for success

Sprout Social

Salespeople can use social media data for their sales strategy, which is the top use case for social data according to the Sprout Social Index™. Salespeople can use social media data for their sales strategy, which is the top use case for social data according to the Sprout Social Index™.

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New Research Finds That Over 70% of Consumers Read Online Reviews When Considering a New Doctor

Nuvi

It’s undeniable that having positive online reviews attracts new business and boosts loyalty, and one of the ways healthcare providers can build stronger brand affinity is to respond to online reviews and complaints. Consumers cite insurance acceptance, location, and patient reviews as the most valued criteria for a healthcare provider .

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Carly’s App of the Week: Dynamic Yield

Heinz Marketing

With Dynamic Yield, marketers, product managers, developers, and digital teams can algorithmically match content, products, and offers to each individual customer to help accelerate revenue and grow customer loyalty. Capture person-level data, no matter the source. Achieve site-wide personalization through affinity targeting.

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How Generative AI is Transforming Go-to-Market

Zoominfo

Depending on who you ask, generative AI will either enhance every aspect of life, or usher in the kind of techno-dystopian nightmare that was once the sole province of science fiction movies. Generative AI technologies are typically trained on large volumes of data, known as datasets. But what will generative AI really do?

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Online Sales Are Falling For the First Time — Here’s Why

Salesforce Marketing Cloud

Now, as we transition from lockdowns to restrictions to reopenings, our data shows that the expected rebalancing between digital and physical commerce might finally be here. According to the Salesforce Shopping Index, global same-site sales were down 3% year-over-year (YoY) in the first quarter of 2022. The answer is complicated.