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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

Advocates are highly valuable because they advertise your company using one of the most trusted, effective tactics: word-of-mouth (WOM). Recent statistics show that WOM is directly responsible for 90% of all purchases , meaning now is the time to start turning your customers into advocates if you haven’t already considered it.

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Why Your B2B Business Needs a Customer Loyalty Program

The Lead Agency

If a customer becomes part of something positive, memorable and walks away satisfied, they are 14 times more likely to return for another purchase, spread WOM, share their data, or re-engage with the brands in other ways. B2B companies are definitely not exempt from this rule. Tiered incentives. Referral and testimonial programs.

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Influencer Marketing Strategy: 4 Influencer Outreach Steps

Markempa

Proactively building relationships with influencers and industry experts is a powerful way to generate demand and leads, and positive word of mouth (WOM). Look at speakers at industry events, authors, bylines of contributed articles in trade journals and blogs. Most of us know this as influencer marketing or influencer development.

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Viral Marketing Techniques to Get People Talking About Your Brand

Spiralytics

The best way to utilize UGC is by giving people incentives for doing so, like offering free products or discounts on future purchases or creating ways for them to earn rewards. Word of Mouth Marketing WOM marketing relies on the spread of information through word of mouth rather than traditional forms of advertising.

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Baseone Buyersphere 2011 Report and the Changing B2B Buyer Behavior

Tony Zambito

.  The Basone Buyersphere Report surveys approximately 1,000 businesses, heavily comprised of UK and European firms and ranging from small to multi-national enterprises, on the steps they take in making purchases.    Blogs, WOM, Twitter, and Direct Mail were all ahead of Facebook in terms of influence. 

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Everything You Need to Know About Brand Management

Hubspot

It’s also very susceptible to external factors like news, trends, and current events. We’ve discussed in other blog posts how important word-of-mouth (WOM) marketing is in retaining and attracting new customers. Influence your audience’s purchase decisions. In short, your brand needs a manager to ensure its success.

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Lessons Learned: Crowdsourcing the Best of Mastering Lead Management

Adobe Experience Cloud Blog

Last week Focus.com’s Mastering Lead Management Virtual Event brought some of the leaders of B2B Demand Generation and Sales 2.0 best practices together for a full day, educational event. ardath421 : 83% of buyers say they did not follow traditional path in latest purchase process . ardath421 : Only 12.5% Other systems can’t.