effective help portal Wiki Related Topics 
Hubspot
MAY 7, 2020
Contact growth is also down 14% across all portals last week. During the week of April 27, the number of sales emails sent from portals dropped 9%, but email send rates are still above pre-COVID levels. Web traffic remained mostly stable across all portals. Resources to Help.
Buzz Marketing for Technology
JUNE 28, 2008
E-mail management strategies and technologies can certainly help but are not the sole answers to the e-mail problem. Better knowledge management would certainly help (see The lost meaning of knowledge management). If managed properly, the use of social media tools such as blogs and wikis can reduce e-mail volumes by as much as 30%.
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Hubspot
APRIL 30, 2020
We saw increases in average contacts added to customer portals as well. Marketing teams that have invested in providing helpful, relevant content, deserve credit for reaching buyers in an incredibly noisy time. Resources to Help. Resources to Help. But there's still a major disconnect in how salespeople are prospecting.
Buzz Marketing for Technology
JULY 7, 2008
Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.
Buzz Marketing for Technology
JUNE 27, 2008
OK, maybe I was being a bit dramatic for effect, but the point is valid. Or create a slick new customer portal. Help people to communicate more effectively" is not. Its almost impossible and self-defeating to charge back for accessing the corporate intranet portal, or using enterprise search, or a wiki platform.
Buzz Marketing for Technology
JUNE 27, 2008
What many organizations lack is an infrastructure that helps provide the required complementary information literacy skills. To get the job done quickly, effectively and creatively, people need to communicate and collaborate with each other through the networks, often beyond the boundaries of time, location and organizations.
WebMarketCentral
AUGUST 11, 2008
The software is designed to help organizations better harness the collective intelligence of employees by providing them with a secure, internal set of tools for social networking (profiles and connections), social updating (like Twitter ) and social bookmarking with project management functionality.
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