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Using Customer Lifecycle Management to Build Engagement in Marketo

SmartBug Media

The Marketo customer lifecycle is defined by six core stages, represented in a Venn diagram that concentrates at a common point at the base, allowing for complete customer flexibility and movement within the customer lifecycle. Retention/Loyalty : When a customer purchases the product, uses it, and comes back for more.

Marketo 98
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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

The other quadrants include customer loyalty , offer expansion , and company transformation. Most companies looking to expand into new markets want to boost their sales and have identified a market in which they can see the potential for growth,” according to Marketo, which sells a marketing automation platform.

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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

The other quadrants include customer loyalty , offer expansion , and company transformation. Most companies looking to expand into new markets want to boost their sales and have identified a market in which they can see the potential for growth,” according to Marketo, which sells a marketing automation platform.

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The Evolution of the Customer Lifecycle

Adobe Experience Cloud Blog

At Marketo, we’ve seen many versions of the customer lifecycle model, each with their unique stages, and have even gone through a few iterations of our own. The customer lifecycle stages of awareness, engagement, retention, loyalty, and advocacy are usually found across models. It’s a win-win for both your buyers and your brand.

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A Guide to ABM Funnel Metrics

SmartBug Media

By doing this—along with personalizing the Buyer’s Journey and tailoring all communications, content, and campaigns to those specific accounts— you'll see greater ROI and a boost in customer loyalty. ”. Cross/up-sells. Using a marketing platform such as HubSpot or Marketo can allow you to track and execute all in one place.

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Video: Building 1:1 Customer Relationships At Scale With Engagement Marketing

Influitive

In this video interview with Chandar Pattabhiram , Group VP of Product and Corporate Marketing at Marketo, you’ll find out how the next generation of CMOs can leverage marketing technology to move away from mass marketing techniques and get back to building 1:1 relationships—in a way that is measurable and scalable.

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How Marketers Should Think About Customer Marketing in the Engagement Economy

Adobe Experience Cloud Blog

This starts with acquisition—the kind of outreach that you and a majority of marketers are probably already comfortable with—but from there encompasses adoption, cross-sell, and advocacy. Cross-Sell Takes On More Importance. The net result: they have increased their cross-sell revenue and increased customer retention.