Paul Gillin

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Live Blog: 3M Unites Global Workforce With Technology

Paul Gillin

A sampling: “I need information on 3M Japan products (name withheld) and what are the Eurpean substitutes?”. The research & development organization has used IBM Connections to take a long-standing technical conference online. The tool is enabling point questions to be answered quickly.

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Social Marketing Wisdom from the Insurance Industry – Really

Paul Gillin

I was privileged to be on a panel with some outstanding social media practitioners from the insurance industry at the 2011 Social Media Conference for Financial Services put on by LOMA LIMRA this morning. This was a theme that was borne out in every presentation: It’s not about the company but about what motivates customers.

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How B2B and B2C Marketing Are Different

Paul Gillin

We’ve attended scores of conferences over the last few years and heard lots of wonderful stories about how to use everything from blogs to video games to sell blue jeans, potato chips and fine wine. Download a sample chapter. Invariably, someone stands up and asks, “What does this mean to me as a B2B marketer?

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Bulldog Reporter’s Faux Pas Shows Why Not to Take Research at Face Value

Paul Gillin

Even if the research was conducted over a statistically valid sample, the results would be meaningless if the question was asked that way. If that were true, the President would be holding a press conference to declare victory over unemployment. ” The term “you” is also indefinite.