Remove Churn Rate Remove Cross-Selling Remove Loyalty Remove Service
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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

While this is a great way to help your company grow, it isn’t the only way to keep your business and products or services top-of-mind. Making sure customers are successfully using your product or service and are satisfied after they’ve signed the contract can be a valuable way to ensure they stick around for the long haul.

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10 Ways Predictive Analytics Can Help You Achieve Your Marketing Goals

Marketing Insider Group

If you can master this skill, you’ll continually improve your digital marketing efforts and drive more brand loyalty online. Use this model for recommending relevant ads, products, and services to your audience. This is useful for upselling and cross-selling to current customers. Determining Better Product or Service Fit.

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8 key tips for marketing to existing B2B customers

Tomorrow People

After all, you can’t build brand loyalty if you don’t have customers. Reevaluate your organisation’s upselling and cross-selling strategies. Because customer retention is so crucial within a B2B context, it’s important that you (and your sales colleagues) continually reassess how your organisation upsells and cross-sells.

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Improving customer journey orchestration with metrics and actions: Best of the MarTechBot

Martech

By tracking CLV, businesses can understand the long-term profitability of their customers and make informed decisions on customer acquisition, retention, and loyalty strategies. Customer Churn Rate: Churn rate measures the percentage of customers who stop using a product or service over a given period.

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Leveraging Metrics for B2B Customer-Led Growth Success

Heinz Marketing

Imagine a software-as-a-service (SaaS) company aiming to increase customer retention rates. By analyzing metrics such as customer churn rate and customer satisfaction scores, the company can identify areas for improvement, make targeted changes to their product or service offerings, and deliver a better customer experience.

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Driving growth through data: Optimizing the retention stage

Martech

This can involve offering loyalty programs, providing exceptional customer service and offering relevant product recommendations. Loyalty program data (redemptions, participation rates, etc.) This can lead to increased customer engagement and loyalty. This can lead to increased engagement and loyalty.

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Customer Retention: What it Takes

Navigate the Channel

Fostering customer loyalty in B2B is mission-critical. Retaining existing customers costs far less than acquiring new ones, and your chances of selling to an existing customer are higher. Fostering customer loyalty in B2B is mission-critical. Upselling is a service to them and keeps your customers with you. It’s a rule.