Remove websites

Marketing Interactions

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Never Assume B2B Buyers Know How to Buy

Marketing Interactions

One of the assumptions that marketers and sales reps make when people show interest in your website, content, or booth at a virtual summit or trade show is that they’re buyers. Be intent on solving the problem by buying a solution. Attempting to reconcile different perspectives in the buying group.

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Closing the Gap Between B2B Buying and Selling

Marketing Interactions

Buyers use their buying decision process to figure out how to resolve their problem with the least disruption.”. She’s been working to expose and close the gaps between buying and selling for years—and to share a process for helping people through their uncertainties so they can become buyers. They are sales-driven, not buyer-driven.

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Do Your B2B Buyers Understand the Problem?

Marketing Interactions

It doesn’t mean buy something new. Convincing yourself and other stakeholders radical change (buying something new) is necessary. Given the above, it’s obvious that discovering a problem doesn’t instinctively mean understanding it or buying a solution. There’s wiggle room in that definition.

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The Gap Between Interest and B2B Intent Data in Marketing

Marketing Interactions

You can have interest without intent, but it’s unlikely you’ll have intent that indicates propensity to buy without interest. Therefore, we can expand the dependencies a bit further in B2B marketing and selling by recognizing that interest must be sustainable, and intent must include the ability and willingness to act (buy).

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Why Marketers Must Have Customer Conversations

Marketing Interactions

I also what to hear what the buying process is like for their buyers/customers. Note: I do this to gain a foundation of insight for the project, but also to involve sales and learn what they want to know that will help them buy into the persona project. You will need their buy-in to use personas successfully in your company.].

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Stop Asking B2B Buyers to Take Leaps of Faith with Content

Marketing Interactions

One persona is visiting your website, but your content is written to engage another. This reduces the effort for your buyers and helps guide their thinking to help them make advances in their buying journey. They just can’t make the leap as the context doesn’t apply to them. Do the same for your campaigns and nurture programs.

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Why Sales Shuns B2B Marketing Qualified Leads

Marketing Interactions

The sales folks who answered the post leaned toward the feeling that their time was valuable, and they weren’t inclined to waste it on those not ready to buy. Heck, if I view five web pages in 3 days and download a paper, I’d be an MQL at a lot of websites and routed to sales. Did they read them in the same website session?