Chris Koch

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7 reasons why social media success has nothing to do with social media

Chris Koch

They hold back because they know that they need the full support, commitment, and participation of the business in social media. The business case doesn’t exist for social media; but it does for idea marketing. But I talk to them all the time and I know that’s not the case for most of them. 30% said yes.

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7 reasons why social media success has nothing to do with social media

Chris Koch

They hold back because they know that they need the full support, commitment, and participation of the business in social media. The business case doesn’t exist for social media; but it does for idea marketing. But I talk to them all the time and I know that’s not the case for most of them. 30% said yes.

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What the slow death of B2B publishing means for marketers

Chris Koch

The business model is broken. It’s not that the journalists have gotten lazy; it’s a problem with the business model for B2B publishing. The number one suggestion for improvement: Focus more specifically on buyers’ particular business segment and needs (which B2B print publications used to be measured on each year in reader surveys).

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Why salespeople should sell ideas: an FAQ

Chris Koch

They are looking for inspiration and guidance on the business problems they face. They are looking for good ideas, facts, and data about how to solve their specific business problems. Increasingly, they are going to the internet for that guidance before they speak with salespeople.

FAQ 100
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4 Reasons Why Facebook Stinks for B2B Marketing

Chris Koch

So I think B2B businesses should have a Facebook page that shares whatever content the company is already producing. I keep waiting for Facebook to buy LinkedIn or Twitter and just put an end to the business vs. consumer distinction. I’m not saying that B2B companies shouldn’t be on Facebook.

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6 lessons on how NOT to market to customers

Chris Koch

Many of us in B2B can be proud of how we educate our customers and prospects on the business issues they face—from current regulatory changes to future “sea changes.” Sure, healthcare knows how to sell drugs, but in terms of preparing the customer for the experience of service delivery, fuggedaboudit.

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Where is the utility in mobile apps for B2B?

Chris Koch

Mitch Joel has a nice post on HBR this week about bringing utility to marketing and social media. As is often the case, his advice pertains more to B2C than B2B, as I point out in a comment: “Utility” is a clear, succinct way of putting it.