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The Mets, Red Sox, New York Times and more in this week’s martech AI roundup

Martech

The New York Times reports “Google is testing a product that uses artificial intelligence technology to produce news stories, pitching it to news organizations including The New York Times, The Washington Post and The Wall Street Journal’s owner, News Corp.” I doubt AI will ever be able to pass these Turing tests.

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Digital Experience Pricing

TrustRadius Marketing

A consumer’s digital experience depends entirely on your ability to control and improve it. A digital experience platform’s goal is to provide you with the tools to improve customer journeys. This is why so many companies have opted to use the many digital experience cloud services available.

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2024 Predictions: Better customer experience is on the way

Martech

Marketers will improve customer experience in 2024 so brands can remain competitive and demonstrate to customers that they matter. In 2024, keys to customer success will include better personalization delivered at scale by ramped-up automation and generative AI. Every year the bar gets raised.

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Rethinking CMS: Headless CMS for improved B2B Omnichannel Selling & Content Management

Valasys

Digital Asset Management Systems are another type of CMS that manages content with the precisely defined author or ownership. B2B companies also employ CMSs to store, control, revise & publish documentation. Customization improves the path of digital experience. There are multiple vendors in the market.

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3 ways Panasonic embraces a customer-centric approach using technology

Martech

Successful marketers embraced a customer-centric approach long before the pandemic. But changes over the last two years have impacted what customers expect from experiences, and marketers need to use every technology they can in order not to leave their customers behind. Designing authentic customer-centric experiences.

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The 2nd Age of Martech has arrived, and it’s all about convergence in ecosystems

chiefmartech

You could have a full-featured marketing suite as your core platform, but it now had open APIs and a marketplace of specialist (best-in-breed) apps with off-the-shelf integrations. In a world of 100,000+ B2B SaaS products , how could they not be? your DXP) vs. having humans do manual service labor (e.g.,

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Generate More Leads With These 3 White Paper Landing Page Examples

Unbounce

White papers are content marketing powerhouses for business-to-business (B2B) companies. We’re not just sayin’ it: 62% of the most successful B2B marketers think white papers are the most valuable type of content. On the customer side, 71% of B2B buyers use white papers to inform their purchases. Human Made.